Clients include
Q. Do you integrate with any systems like SAP?
Q. Can you help with compliance policies?
Q. Are you open all the time?
Q. Do I get a booking confirmation?
Q. How do you invoice me?
Q. Can you provide me with backup details for journeys on my account?
Q. Do I need to pay the driver cash?
Q. Where can I book a taxi?
Because Taxibank vet our suppliers and we ensure that we only use fully licensed and insured operators we are able to help our clients demonstrate that they have exercised their "duty of care" to their staff.
The Taxibank Einix system is able to link directly into your expense management system through the use of XML. Several of our clients already have periodical feeds of data that they use with their expense management systems such as Oracle and SAP.
Yes, by using the Taxibank system you can enforce your specific compliance policies through features such as maximum job spend.
You can help make people accountable for their spending by reviewing the wealth of management information that we can make available ot you - our clients have learnt that visibility = accountability.
Taxibank conduct booking and customer service functions by telephone, facsimile and online methods from its call centre in
Full booking and customer service facilities are available to all clients during these hours including quotes, queries, complaints and customer feedback.
The Taxibank accounts team operates between the hours of 9am and 5pm, Monday to Friday. Outside of these hours accounts queries can be recorded by members of the booking team and passed through ready for action within normal office hours.
With Taxibank, you can place orders in 5 ways:
- Online
- By e-mail
- By phone
- By fax
- At Ticket Desk 13, Main terminal,
When a booking or quotation request is received, its placed in a job queue based on priority. Factors that affect the time it takes to place a job include requested pick up time, any special requirements, the location of the pick up, and the number of passengers.
A member of the Taxibank booking team then checks that the correct client information is available, and proceeds to book the journey. If any information is incomplete, he or she will contact the client.